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Practice Management


 


Growing Your Dental Practice from the Inside Out
Author(s): Wendy Catone
Member Price: $0.00
CE Credit(s): 1
Retail Price: $0.00
Course Created on: 11/02/2018
/education/ViewCourse.aspx?id=275|48678
Description:

Description

Navigating through any kind of practice transition, including a remodel, expansion, or relocation project, may take significant leadership to ensure your business and income remain intact throughout the process.  Before embarking on your project, bring your goals into focus with a detailed plan that defines the best strategies, tactics, and resources to achieve your objective.

Learning objectives

  • Be able to determine when the time is right, analyze your opportunities and create a timeline

  • Understand how to begin to assemble a team of advisors to keep the project running smoothly

  • Create a budget and understand financing criteria

This course is sponsored by Wells Fargo.

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Your Path to Ownership
Author(s): Morgan Stump
Member Price: $0.00
CE Credit(s): 1
Retail Price: $0.00
Course Created on: 10/16/2017
/education/ViewCourse.aspx?id=193|33679
Description:

If practice ownership is your goal but think it’s unattainable because the financial, competitive, and environmental hurdles are too big, think again. Ownership is not only possible; the opportunities are greater than ever. You just need to know what they are. Before you make any long-term career decisions, get the facts and resources to confidently define the career path that aligns with your priorities and objectives. Whether you purchase an existing practice or start one from scratch, having the right foundation and understanding your career path will help you take the next steps. Learn how to achieve your professional goals with the career that provides the lifestyle and financial position you want.                    

Learning Objective:

  1. Discover how your business personality will influence your choices
  2. Develop the business strategy, team, and plan that positions you for optimal success
  3. Consider the benefits, challenges, and financial implications of practice ownership

This course is sponsored by Wells Fargo.

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ADA Store - Effective Infection Control Quiz
Member Price: $20.00
CE Credit(s): 3
Retail Price: $20.00
Course Created on: 09/30/2016
/education/ViewCourse.aspx?id=77|25585
Description:

This quiz accompanies the ADA Practical Guide to Effective Infection Control (2016) found in the ADA Store. The complete kit contains a comprehensive 40-minute DVD and corresponding workbook that offers an in-depth look at many infection control topics.

Click here to purchase the full book and DVD set.

Although the DVD and workbooks portions can be completed in a group study setting, each participant must register for and complete their own quiz here in order to receive 3 CE credits.

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Futureproof Your Practice Part 4: Leading Your Patients
Member Price: $49.00
CE Credit(s): 1
Retail Price: $69.00
Course Created on: 09/24/2015
/education/ViewCourse.aspx?id=36|22530
Description:

There is no worse feeling for a dentist/owner than to wonder if the most recent cancellation is just another indication of a long term problem that will result in an empty reception from that day forward. Anxiety and fear comes from a feeling of not being in control of the past, present, or future outcomes of your business. When that occurs, even tremendous success is viewed through the lens of scarcity. Hope comes from an ability to proactively predict the coming opportunities and challenges that can affect your practice and knowing you have the right solutions to address these issues successfully. In this four-part series, Amy Morgan will reveal the 4 Must-Haves that will ensure your practice’s growth and stability in any and all economies!                      

 

Learning Objectives:

  1. Learn how to turn a tenuous new patient inquiry into a committed first appointment
  2. Discover the elements of a customer service strategy that truly surprises and delights
  3. Learn how to upgrade your new patient experience to get the “yes” in any and all economies
  4. Discover new communication strategies that handle objections and obstacles to ideal care
  5. Develop clear communication strategies that inspire patients of record to continue their quest for ideal care as well as enthusiastically recommend you to their friends, family and colleagues

Abstract:

Part 4: Leading Your Patients- In this webinar, the dentist and team will discover the keys to converting a tenuous new patient inquiry to a committed first appointment and beyond. Patients will pay any fee if they like you, understand why treatment is being diagnosed and are committed to their care, because they felt partnered with and listened to!

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Futureproof Your Practice Part 3: Leading Your Community
Member Price: $49.00
CE Credit(s): 1
Retail Price: $69.00
Course Created on: 09/23/2015
/education/ViewCourse.aspx?id=53|22579
Description:

There is no worse feeling for a dentist /owner, than to wonder if the most recent cancellation is just another indication of a long term problem that will result in an empty reception from that day forward. Anxiety and fear comes from a feeling of not being in control of the past, present or future outcomes of your business. When that occurs, even tremendous success is viewed through the lens of scarcity. Hope comes from an ability to pro-actively predict the coming opportunities and challenges that can affect your practice and more importantly knowing you have the right solutions to address these issues successfully. In this four-part series, Amy Morgan will reveal the 4 Must-Haves that will ensure your practice’s growth and stability in any and all economies!

 

Learning Objectives: 

  1. Create a Brand Promise/Brand Identity statement that inspires loyalty, commitment and creates “raving fan” brand ambassadors
  2. Learn how to unify all of your marketing messaging, so that you can differentiate from your competition
  3. Learn how to create a website that not only attracts new patient inquiries, but provides a 24/7 virtual community for your patients of record
  4. Develop an ideal Social media strategy that is embraced internally  by your whole team and is of value to your existing patients, your patients to be and your referral community
  5. Discover the keys to ensuring that your marketing strategies always return their investment

Abstract:

Part 3: Leading Your Community- In this webinar the dentist and the team will learn how to generate awareness, engagement and commitment in their community, in order to attract new patients who appreciate and value the practices service and results. Through brand awareness and effective social media strategies every office can increase their new patient flow in any and all economies.

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Change Management with Dr. Kathy O'Loughlin
Member Price: $0.00
CE Credit(s): 1
Retail Price: $0.00
Course Created on: 09/10/2018
/education/ViewCourse.aspx?id=264|48279
Description:

Learn why your organization must embrace change from Dr. Kathy O'Loughlin, Executive Director of the American Dental Association.  In this course, Dr. O'Loughlin discusses the need for leaders to be champions of change and tactics to lead your teams through modern transitions.

Futureproof Your Practice Part 1: Leading Your Business
Member Price: $49.00
CE Credit(s): 1
Retail Price: $69.00
Course Created on: 09/02/2015
/education/ViewCourse.aspx?id=52|22578
Description:

Leading your Business- In this course the dentist/team leader(s) will discover the foundational principles of managing a successful dental practice. From understanding the natural stages of transition, organizational and team development and more importantly, creating strategies to minimize stress and maximize results.

 

 

Learning Objectives:

Discover the natural, organizational stages of development and how to minimize chaos and stress in order to create success at every stage.
  1. Define leader, manager and clinician so that you can comfortably fulfill all 3 roles based on your small business’s needs , to get what you want from your practice.
  2. Learn the “Secret of the Universe” The Entrepreneurial Spine” which will provide a strong foundation for continuous improvement and success.
  3. Learn how to successfully implement “Open Book” management that inspires self-direction in your team.
  4. Customize your KPIs (Key Performance Indicators) based on your vision, values and goals so you can manage by statistics ( not judgment or perception).

Abstract:

There is no worse feeling for a dentist /owner, than to wonder if the most recent cancellation is just another indication of a long term problem that will result in an empty reception from that day forward. Anxiety and fear comes from a feeling of not being in control of the past, present or future outcomes of your business. When that occurs, even tremendous success is viewed through the lens of scarcity. Hope comes from an ability to pro-actively predict the coming opportunities and challenges that can affect your practice and more importantly knowing you have the right solutions to address these issues successfully. In this four-part series, Amy Morgan will reveal the 4 Must-Haves that will ensure your practice’s growth and stability in any and all economies!

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Futureproof Your Practice Part 2: Leading Your Team
Member Price: $49.00
CE Credit(s): 1
Retail Price: $69.00
Course Created on: 09/02/2015
/education/ViewCourse.aspx?id=66|22592
Description:

There is no worse feeling for a dentist /owner, than to wonder if the most recent cancellation is just another indication of a long term problem that will result in an empty reception from that day forward. Anxiety and fear comes from a feeling of not being in control of the past, present or future outcomes of your business. When that occurs, even tremendous success is viewed through the lens of scarcity. Hope comes from an ability to pro-actively predict the coming opportunities and challenges that can affect your practice and more importantly knowing you have the right solutions to address these issues successfully. In this four-part series, Amy Morgan will reveal the 4 Must-Haves that will ensure your practice’s growth and stability in any and all economies!

 

Learning Objectives:

 
  1. Discover the keys to creating inspired, effective self-directed team members who want to do what you want them to do.
  2. Learn what creates performance shortfalls and more important – how to address them to create change.
  3. Create the best staff management tool chest (Employee policy handbook, job descriptions, training plans) to educate, motivate and compensate your team to high performance.
  4. Learn how to write effective job descriptions that motivate new and long term employees to continually improve and grow.
  5. Develop compensation and reward models that inspires superstars.

Abstract:

Part 2: Leading your Team- In this webinar the dentist/team leader(s) will learn the secrets to creating a motivated, engaged, self-directed team. Through black and white job descriptions, policy guidelines, effective coaching and dynamic compensation and reward models you can inspire each individual team member to WANT to do what you WANT them to do.

 

Outline:

Case Pages

  1. Video Presentation
  2. Examination
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Back to Basics: Hand Hygiene for the Dental Team
Member Price: $49.00
CE Credit(s): 1
Retail Price: $69.00
Course Created on: 08/10/2015
/education/ViewCourse.aspx?id=60|22586
Description:

This course will introduce the proper selection of hand hygiene products and what to use when, and effective hand washing techniques.

 

Learning Objectives:

 

  1. Explain the role hand hygiene as an additive benefit to gloves in preventing cross contamination
  2. Describe the indications for various types of hand hygiene methods
  3. Describe how to use hand soap and hand rub (foam and gel)
  4. Explain the difference between plain soap, antimicrobial soap and hand rubs

Abstract:

Proper selection of hand hygiene products and effective hand washing — simply knowing how to lather your hands and how long to wash them — is essential in reducing the risk and spread of infectious organisms to patients and staff in healthcare settings, including dental offices. 

Read the full report here.

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ADA Store - Practical Guide to OSHA Training
Member Price: $20.00
CE Credit(s): 3
Retail Price: $20.00
Course Created on: 07/06/2017
/education/ViewCourse.aspx?id=113|33680
Description:

This quiz accompanies the ADA Practical Guide to OSHA Training found in the ADA Store. The complete kit contains a comprehensive DVD and corresponding workbook that offers an in-depth look at many infection control topics.

Although the DVD and workbooks portions can be completed in a group study setting, each participant must register for and complete their own quiz here in order to receive 3 CE credits. 

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