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Practice Management


 


Phishing and Ransomware
Member Price: $49.00
CE Credit(s): 1
Retail Price: $69.00
Course Created on: 01/16/2019
/education/ViewCourse.aspx?id=300|48719
Description:

This eLearning course is a recording from a webinar presented by the ADA Division of Information Technology and the ADA Division of Legal Affairs.

This course provides information a cyber security threat known as "ransomware," which is a type of malware that remotely locks computer files. The attacker then demands a "ransom" to unlock the files. Ransomware can be delivered via a "phishing" email, which attempts to trick the recipient into downloading the malware. The program discusses ways to help prevent a ransomware attack, ways to respond if an attack does occur, the HIPAA implications of a ransomware attack, and resources available from ADA and the federal government.

  • Upon completion, participant will be able to define phishing and ransomware
  • Upon completion, participant will be able to list some ways to help avoid becoming a victim of a ransomware attack
  • Upon completion, participant will be able to describe some steps to consider taking if an attack occurs
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Growing Your Dental Practice from the Inside Out
Author(s): Wendy Catone
Member Price: $0.00
CE Credit(s): 1
Retail Price: $0.00
Course Created on: 11/02/2018
/education/ViewCourse.aspx?id=275|48678
Description:

Description

Navigating through any kind of practice transition, including a remodel, expansion, or relocation project, may take significant leadership to ensure your business and income remain intact throughout the process.  Before embarking on your project, bring your goals into focus with a detailed plan that defines the best strategies, tactics, and resources to achieve your objective.

Learning objectives

  • Be able to determine when the time is right, analyze your opportunities and create a timeline

  • Understand how to begin to assemble a team of advisors to keep the project running smoothly

  • Create a budget and understand financing criteria

This course is sponsored by Wells Fargo.

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Change Management with Dr. Kathy O'Loughlin
Member Price: $0.00
CE Credit(s): 1
Retail Price: $0.00
Course Created on: 09/10/2018
/education/ViewCourse.aspx?id=264|48279
Description:

Learn why your organization must embrace change from Dr. Kathy O'Loughlin, Executive Director of the American Dental Association.  In this course, Dr. O'Loughlin discusses the need for leaders to be champions of change and tactics to lead your teams through modern transitions.

Your Path to Ownership
Author(s): Morgan Stump
Member Price: $0.00
CE Credit(s): 1
Retail Price: $0.00
Course Created on: 10/16/2017
/education/ViewCourse.aspx?id=193|33679
Description:

If practice ownership is your goal but think it’s unattainable because the financial, competitive, and environmental hurdles are too big, think again. Ownership is not only possible; the opportunities are greater than ever. You just need to know what they are. Before you make any long-term career decisions, get the facts and resources to confidently define the career path that aligns with your priorities and objectives. Whether you purchase an existing practice or start one from scratch, having the right foundation and understanding your career path will help you take the next steps. Learn how to achieve your professional goals with the career that provides the lifestyle and financial position you want.                    

Learning Objective:

  1. Discover how your business personality will influence your choices
  2. Develop the business strategy, team, and plan that positions you for optimal success
  3. Consider the benefits, challenges, and financial implications of practice ownership

This course is sponsored by Wells Fargo.

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ADA Store - Practical Guide to OSHA Training
Member Price: $20.00
CE Credit(s): 3
Retail Price: $20.00
Course Created on: 07/06/2017
/education/ViewCourse.aspx?id=113|33680
Description:

This quiz accompanies the ADA Practical Guide to OSHA Training found in the ADA Store. The complete kit contains a comprehensive DVD and corresponding workbook that offers an in-depth look at many infection control topics.

Although the DVD and workbooks portions can be completed in a group study setting, each participant must register for and complete their own quiz using their own account in order to receive 3 CE credits.   

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ADA Store - Effective Infection Control Quiz
Member Price: $20.00
CE Credit(s): 3
Retail Price: $20.00
Course Created on: 09/30/2016
/education/ViewCourse.aspx?id=77|25585
Description:

This quiz accompanies the ADA Practical Guide to Effective Infection Control (2016) found in the ADA Store. The complete kit contains a comprehensive 40-minute DVD and corresponding workbook that offers an in-depth look at many infection control topics.

Click here to purchase the full book and DVD set.

Although the DVD and workbooks portions can be completed in a group study setting, each participant must register for and complete their own quiz here in order to receive 3 CE credits.

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Infection Control and OSHA 2016
Member Price: $98.00
CE Credit(s): 2
Retail Price: $138.00
Course Created on: 01/21/2016
/education/ViewCourse.aspx?id=78|25600
Description:

Dental team members can learn how to protect themselves from exposure to potentially infectious agents in the dental office. This course shows ways to reduce risk of acquiring a bloodborne disease through occupational exposure by understanding and using immunization, adherence to standard precautions, and disinfection and sterilization. This course also explains the two main OSHA standards that affect dentistry, the Bloodborne Pathogen Standard and Hazard Communication Standard.

For information about purchasing for your dental team, please contact us at 800.621.8099 or ce_online@ada.org.

 

Learning Objectives:

 

Upon completion of this course, participants should be able to understand the following:

  1. The Bloodborne Pathogen Standard
  2. The Hazard Communication Standard
  3. The Infectious Disease Process
  4. Immunization recommendations
  5. Standard Precautions
  6. Infection Control
  7. Cleaning, Sterilization and Disinfection
  8. Infection Control in the Dental Laboratory

Abstract:

 

Infection Control and OSHA shows how to protect against exposure to potentially infectious agents and hazardous chemicals in the dental office. It explains several ways to reduce the risk of acquiring a bloodborne disease through occupational exposure including immunization, adherence to standard precautions, and disinfection and sterilization and the control and prevention of exposure to hazardous chemicals. The course also includes reasons to contact state boards of dentistry, instructions on how to avoid infection in the dental laboratory, and instructions on how to clean, sterilize, and disinfect potentially infectious items and how to monitor the sterilization processes.

Outline:

  1. OSHA Standards for the Dental Office
  2. State Boards of Dentistry
  3. Immunization
  4. Standard Precautions
  5. Chairside Infection Control
  6. Infection Control After Treatment
  7. Infection Control During Radiographic Procedures
  8. Cleaning, Sterilization, and Disinfection
  9. Infection Control in the Dental Laboratory
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Maintaining Your Sanity and Practice Viability as a Medicaid Provider: Embracing Program Integrity
Member Price: $0.00
CE Credit(s): 1
Retail Price: $0.00
Course Created on: 01/11/2016
/education/ViewCourse.aspx?id=85|32433
Description:

Members of the CAPIR Medicaid Provider Advisory Committee will share insights, opportunities and challenges regarding program integrity, compliance, fraud, advocacy and how better to safeguard your practice while providing care to this growing population.

 

Learning Objectives:

 
  1. Implement efficient, productive practice protocols to enhance practice viability.
  2. Recognize and avoid fraud and abuse allegations.
  3. Recognize the value of program integrity within your practice.
  4. Understand the role of medical necessity in treatment planning.
  5. Appreciate the value of clear, concise and accurate patient record documentation.

Abstract:

 

Despite misconceptions and fears associated with being a Medicaid provider, treating this population can be rewarding and not cut adversely into your bottom line.  Members of the CAPIR Medicaid Provider Advisory Committee will share insights, opportunities and challenges regarding program integrity, compliance, fraud, advocacy and how better to safeguard your practice while providing care to this growing population.  Special emphasis will be given to the importance of proper documentation of medical necessity.

Outline:

  1. Medicaid Fraud & Abuse
  2. Overview
  3. Medicaid Audits
  4. Communication and Documentation
  5. Integrity in the Era of Accountability
  6. Paradigm Shift: volume to value
  7. Data analysis: We know who you are and how you practice!
  8. Audits: Third Party Payer Perspective
  9. Value of Medical Necessity
  10. Importance of Risk Assessment
  11. Maintaining a Legally Sound Record: Truth or Consequences
  12. Why keep records?
  13. What constitutes a dental record?
  14. Importance of documenting “why” you did what you did
  15. Medical Necessity trumps everything
  16. Examples
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Futureproof Your Practice Part 4: Leading Your Patients
Member Price: $49.00
CE Credit(s): 1
Retail Price: $69.00
Course Created on: 09/24/2015
/education/ViewCourse.aspx?id=36|22530
Description:

There is no worse feeling for a dentist/owner than to wonder if the most recent cancellation is just another indication of a long term problem that will result in an empty reception from that day forward. Anxiety and fear comes from a feeling of not being in control of the past, present, or future outcomes of your business. When that occurs, even tremendous success is viewed through the lens of scarcity. Hope comes from an ability to proactively predict the coming opportunities and challenges that can affect your practice and knowing you have the right solutions to address these issues successfully. In this four-part series, Amy Morgan will reveal the 4 Must-Haves that will ensure your practice’s growth and stability in any and all economies!                      

 

Learning Objectives:

  1. Learn how to turn a tenuous new patient inquiry into a committed first appointment
  2. Discover the elements of a customer service strategy that truly surprises and delights
  3. Learn how to upgrade your new patient experience to get the “yes” in any and all economies
  4. Discover new communication strategies that handle objections and obstacles to ideal care
  5. Develop clear communication strategies that inspire patients of record to continue their quest for ideal care as well as enthusiastically recommend you to their friends, family and colleagues

Abstract:

Part 4: Leading Your Patients- In this webinar, the dentist and team will discover the keys to converting a tenuous new patient inquiry to a committed first appointment and beyond. Patients will pay any fee if they like you, understand why treatment is being diagnosed and are committed to their care, because they felt partnered with and listened to!

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Futureproof Your Practice Part 3: Leading Your Community
Member Price: $49.00
CE Credit(s): 1
Retail Price: $69.00
Course Created on: 09/23/2015
/education/ViewCourse.aspx?id=53|22579
Description:

There is no worse feeling for a dentist /owner, than to wonder if the most recent cancellation is just another indication of a long term problem that will result in an empty reception from that day forward. Anxiety and fear comes from a feeling of not being in control of the past, present or future outcomes of your business. When that occurs, even tremendous success is viewed through the lens of scarcity. Hope comes from an ability to pro-actively predict the coming opportunities and challenges that can affect your practice and more importantly knowing you have the right solutions to address these issues successfully. In this four-part series, Amy Morgan will reveal the 4 Must-Haves that will ensure your practice’s growth and stability in any and all economies!

 

Learning Objectives: 

  1. Create a Brand Promise/Brand Identity statement that inspires loyalty, commitment and creates “raving fan” brand ambassadors
  2. Learn how to unify all of your marketing messaging, so that you can differentiate from your competition
  3. Learn how to create a website that not only attracts new patient inquiries, but provides a 24/7 virtual community for your patients of record
  4. Develop an ideal Social media strategy that is embraced internally  by your whole team and is of value to your existing patients, your patients to be and your referral community
  5. Discover the keys to ensuring that your marketing strategies always return their investment

Abstract:

Part 3: Leading Your Community- In this webinar the dentist and the team will learn how to generate awareness, engagement and commitment in their community, in order to attract new patients who appreciate and value the practices service and results. Through brand awareness and effective social media strategies every office can increase their new patient flow in any and all economies.

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