American Dental Association on-demand webinar
The information contained in this program was current as of Tuesday, April 21, 2020 

Overview
Systems make the world a better place. They keep us organized, they give us expectations and they can be used for onboarding and training our team. We all have some systems and maybe they are documented on a sticky note or in a notebook. Let us help you understand what a Standard Operating Procedure is and how to organize them all into an amazing Digital SOP Manual, complete from every department in the practice.

This course will help you:

• Discover what an SOP is and how to utilize them in the office

• Learn the key components that belong in an SOP Manual

• Recognize the steps to start and implement your SOP Project
  

Presenter: Laci Phillips, Speaker/Coach, Practice Dynamics
Phillips discovered at an early age her true passion for speaking and entertaining audiences. As a founding partner at Practice Dynamics she combines her knowledge of dentistry and with passion for teams to deliver customized coaching, workshops and speaking events throughout the country.

This course is free and open to all
Non-dentists and non-members are welcome to take this course. You’ll be asked for an ADA Login when registering. Creating an account is free and does not require membership. Follow the links below to create an account.

Non-dentists
Non-dentists can create accounts here. 

Non-members
Most U.S. dentists and dental students, regardless of membership status, have an ADA number, which functions as your User ID. To retrieve your ID, please visit Forgot User ID.