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Futureproof Your Practice Part 4: Leading Your Patients
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There is no worse feeling for a dentist/owner than to wonder if the most recent cancellation is just another indication of a long term problem that will result in an empty reception from that day forward. Anxiety and fear comes from a feeling of not being in control of the past, present, or future outcomes of your business. When that occurs, even tremendous success is viewed through the lens of scarcity. Hope comes from an ability to proactively predict the coming opportunities and challenges that can affect your practice and knowing you have the right solutions to address these issues successfully. In this four-part series, Amy Morgan will reveal the 4 Must-Haves that will ensure your practice’s growth and stability in any and all economies!                      


Learning Objectives:

  1. Learn how to turn a tenuous new patient inquiry into a committed first appointment
  2. Discover the elements of a customer service strategy that truly surprises and delights
  3. Learn how to upgrade your new patient experience to get the “yes” in any and all economies
  4. Discover new communication strategies that handle objections and obstacles to ideal care
  5. Develop clear communication strategies that inspire patients of record to continue their quest for ideal care as well as enthusiastically recommend you to their friends, family and colleagues


Part 4: Leading Your Patients- In this webinar, the dentist and team will discover the keys to converting a tenuous new patient inquiry to a committed first appointment and beyond. Patients will pay any fee if they like you, understand why treatment is being diagnosed and are committed to their care, because they felt partnered with and listened to!

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