Description:
Have you ever wondered why the members of your team just don’t understand why
you do things the way you do? Does your team experience the typical war between
the front office and the back office? The speaker will examine the communication
and procedural conflicts that occur in practices and discuss strategies for
creating a seamless customer service experience for patients. Gain clear-cut
methods to help your team members understand each other’s roles and improve
cooperation.
After this course, you will be able
to:
Implement methods to enhance communication between
the business and clinical team
members
Understand what causes communication breakdowns
between the business and clinical
team
TRAIN30