Description:
To survive in harsh environments, humans in ages past had
to rely on both reason and snap decisions. Because our world and lives are
so complex, so do we. We couldn’t function if we stopped to make all
decisions on explicitly rational bases. Yet our ability to act on
experience and insight also sets us up to make predictable errors in leadership
decision making. This course examines the risks and suggests ways to prevent
errors.
Learning
Objectives:
- Learn why decision short-cuts are necessary for all of us.
- Understand key kinds of decision rules that we all tend to employ
automatically.
- Become more conscious of when subconscious decision rules threaten good
decision making.
- Learn ways to prevent mistakes.
- Improve one’s ability to lead group and individual decision
making.
Outline:
- The need for both objective, rational decisions and quick judgments
- How quick judgments can undermine best intentions
- The Availability Heuristic: Ease of Recall Sensitivity to
“Regression to the Mean”
- Anchoring
- Overconfidence
- Framing and Inconsistent Risk Preferences
