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Leadership Institute - Decision Making
CE Credit(s):
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To survive in harsh environments, humans in ages past had to rely on both reason and snap decisions.  Because our world and lives are so complex, so do we.   We couldn’t function if we stopped to make all decisions on explicitly rational bases.  Yet our ability to act on experience and insight also sets us up to make predictable errors in leadership decision making. This course examines the risks and suggests ways to prevent errors.


Learning Objectives:

  1. Learn why decision short-cuts are necessary for all of us.
  2. Understand key kinds of decision rules that we all tend to employ automatically.
  3. Become more conscious of when subconscious decision rules threaten good decision making.
  4. Learn ways to prevent mistakes.
  5. Improve one’s ability to lead group and individual decision making.


  1. The need for both objective, rational decisions and quick judgments
  2. How quick judgments can undermine best intentions
  3. The Availability Heuristic:  Ease of Recall Sensitivity to “Regression to the Mean” 
  4. Anchoring
  5. Overconfidence
  6. Framing and Inconsistent Risk Preferences
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